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  • Writer's pictureAnn Walsh

Embrace Directness & Ditch The Sandwich

Welcome to "This, Not That Thursday!" Today, we will explore embracing the impact of directness and ditching the sandwich method when providing feedback. Adopting a direct approach to constructive criticism elevates your managerial effectiveness.


The Sandwich Method (compliment, constructive feedback, compliment), often used by managers attempting to balance positive and negative feedback, is prevalent but needs to be removed as a feedback tool. This method aims to gradually ease into discussions about negative feedback to reduce discomfort and anxiety. However, it often fails in practice as it prolongs conversations without directly addressing the negative aspects. Consequently, constructive feedback loses its impact amidst excessive praise, diminishing its effects and preventing meaningful improvement.


On the other hand, direct feedback allows you to provide timely and focused input on areas that need improvement without the need for artificial balance. However, balancing kindness and sincerity is key to delivering direct feedback effectively. You can maintain empathy and understanding by listening to your employees' perspectives, acknowledging their efforts, and expressing your belief in their potential. By striking this delicate balance, you motivate and inspire your team without resorting to false praise.


-Embracing direct feedback requires acknowledging that the truth may sting momentarily.


-It entails facing uncomfortable realities head-on, with the understanding that personal and professional growth stems from honest feedback.


Building trust and authenticity within your team is another significant advantage of providing direct feedback. When your employees receive clear and genuine feedback, they recognize your dedication to their growth and development.


-Fostering transparency and openness creates an environment where trust can flourish, resulting in stronger relationships and improved collaboration.


-By providing honest and constructive input, along with helpful suggestions, you help your employees recognize their strengths and identify areas for improvement. Embracing the opportunity to guide them toward excellence allows their true potential to shine.


Efficiency and timeliness are important aspects of direct feedback. You save time and confront issues directly by eliminating unnecessary steps and bypassing the sandwich method. Plus, your team members will appreciate your ability to communicate clearly, leading to quicker resolution and progress.


As a manager, you have the power to differentiate yourself from mediocrity by becoming an expert in providing direct feedback. Embrace the advantages of offering clear, authentic critiques without excessive praise. Although hearing the truth may initially hurt, its potential for unlocking true capabilities is immeasurable. Remember, by facing uncomfortable realities with empathy, you become a leader who inspires and empowers your team. Fostering growth and improvement, leads to stronger relationships and astounding outcomes.


So set yourself apart from others and unleash your leadership potential through the power of direct feedback.




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